Home / Topics / Download Manager Free / Issue with Pro Renewal

Issue with Pro Renewal

Viewing 3 posts - 1 through 3 (of 3 total)
Jun 26, 2025 at 10:58 am #207216

Hyndburn ICT
Participant

Hello,

We currently use a pro licence. However, this was due to auto-renew yesterday.

I have received an email with invoice and a receipt which states payment has been made. However, when I log into the account on the web it shows the licence expired? It also shows as expired on our WordPress site

Please can you advise? I can provide screenshots if needed?

Jun 26, 2025 at 11:07 am #207217

Nayeem Riddhi
Moderator

Hello Hyndburn ICT,

Hope you are well. Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Jun 27, 2025 at 3:17 pm #207233

Nayeem Riddhi
Moderator

Hello Hyndburn ICT,

The issue has been fixed. Please kindly check now.

Thank you and regards

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.