Issue with Avada Toggles

in Download Manager Free

Viewing 16 posts - 1 through 16 (of 16 total)
Jan 13, 2025 at 1:09 pm
#202601
Participant
Mario Wagner
OP

Hello,

there is this already known issue with Avada Toggles since the newest update.
The option to disable Frontend JS is not showing in “User Interface”.
How can we resolve this problem?

Best regards

Jan 13, 2025 at 1:14 pm
#202603
Moderator
Tahasin
Staff

Hello, Mario

I hope you are doing well, and thanks for reaching out.

To check the issue, could you please share the wp-login credentials and the related URL where the Avada Toggles are used?

Regards

Jan 13, 2025 at 1:20 pm
#202604
Participant
Mario Wagner
OP
This reply has been marked as private.
Jan 13, 2025 at 1:25 pm
#202605
Moderator
Tahasin
Staff

Thanks for sharing the credentials; we are checking the issue and will provide you with an update shortly.

Jan 13, 2025 at 1:54 pm
#202607
Moderator
Tahasin
Staff

Have you tried clearing the cache from the cache add-on you are using?

Jan 14, 2025 at 6:59 am
#202632
Participant
Mario Wagner
OP

Yes I have already tried. It has nothing to do with the caching plugin.

Jan 14, 2025 at 7:00 am
#202633
Moderator
Tahasin
Staff

We are checking the issue and will provide you with an update here. Thanks for your patience.

Jan 16, 2025 at 11:22 am
#202744
Participant
Mario Wagner
OP

Do you have any updates for me?

Jan 16, 2025 at 11:27 am
#202747
Moderator
Tahasin
Staff

Have you upgraded Download Manager to the newest version? If so, is the issue still present?

Jan 16, 2025 at 12:11 pm
#202750
Participant
Mario Wagner
OP

I’ve updated the plugin but it’s still not working.

Jan 16, 2025 at 12:19 pm
#202752
Moderator
Tahasin
Staff

I have again forwarded the message to our dev team. If any information becomes available, I will inform you.

Thanks for your patience.

Jan 18, 2025 at 4:53 am
#202799
Moderator
Tahasin
Staff

The issue has been fixed on your site, and an update will also be available soon.

Please check and let me know.

Regards

Jan 20, 2025 at 7:17 am
#202828
Participant
Mario Wagner
OP

It’s working now, thank you very much for you help and quick response. Great service!

Best regards

Jan 20, 2025 at 2:35 pm
#202839
Moderator
Tahasin
Staff

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. 🙂

Thank you

Jan 22, 2025 at 12:56 pm
#202879

Same problem with the Avada toggles here in WPDM version 6.7.0. Can you post the solution here?
Thanks.
Best Regards

Jan 22, 2025 at 1:07 pm
#202883
Moderator
Tahasin
Staff

Hello, Deutscher Hebammenverband

Please open a support ticket here, it will help us to solve the issue promptly.

Regards

Viewing 16 posts - 1 through 16 (of 16 total)

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