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Issue download

Viewing 6 posts - 1 through 6 (of 6 total)
Aug 20, 2021 at 9:10 pm #160183

Misa Matsuura
Participant

Hi.

When after update 3.2.15. I can no longer download.
I had set the “Allowed file types to upload”.

Administer can see download popup block. But visitor (I confirmed it was secret window) can not download popup blocks.

Many thanks for your help.
Misa.

Aug 22, 2021 at 4:50 am #160216

Humayon
Spectator

Hello @misa329,
Sorry for the inconvenience.
Will you please share the related page/file/package URL with us?
If possible, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
With Regards

Aug 31, 2021 at 7:50 am #160737

Misa Matsuura
Participant
This reply has been marked as private.
Aug 31, 2021 at 7:55 am #160738

Humayon
Spectator

Hello @misa329,
Please provide us with your temporary wp-admin login details in a private reply for checking the issue.
Also, please try after disabling your caching plugin.
Thank You

Sep 4, 2021 at 11:22 am #160923

Benson Matheka
Participant

Downoads going to 404. File not found. All settings done right. I have been with this plugin for quite some time.

Sep 5, 2021 at 5:10 am #160950

Humayon
Spectator

Hello @greenlifeke,
Hope you are doing great.
404 represents that your file is not available in the proper directory or missing.
If still, the problem exists then please open a separate forum topic with your temporary admin login info and site URL in a private reply so that we can debug and give you a better solution.
Thank You

Viewing 6 posts - 1 through 6 (of 6 total)

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