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Invalid download link on Email locked packages

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Jul 11, 2022 at 5:02 pm #174989

Susan Romero
Participant

Hello. I have Implemented email locked packages on version 6.2.1 using in addition with WPDM – Advanced Custom Fields (2.2.8). With some suscribers I have a message of Invalid download link when they follow the emailed link. Can you refer me to a solution?

Jul 14, 2022 at 11:35 am #175095

Humayon
Spectator

Hello,

Greetings for the day.

It is hard to determine the issue without looking into your website.
​
​I request you to please share your website credentials in a private reply so that I can take a closer look and work with you to get this working.

Here are the details I’ll need –

# Website Login and related package URL
# Username
# Password

Looking forward to hearing from you.

Viewing 2 posts - 1 through 2 (of 2 total)

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