Invalid Download Link

This topic has 9 replies, 3 voices, and was last updated 3 years ago by Humayon.

Viewing 10 posts - 1 through 10 (of 10 total)

Oct 6, 2021 at 2:45 pm #162891

Participant

hey,

all of our download links do not work anymore since an update. tried everything. cleared the cache and stuff. need help.

thanks.
sebastian

Oct 6, 2021 at 2:58 pm #162893

Spectator

Hello @seb_fleet,
Sorry for the inconvenience.
If you are not using the latest version 3.2.18? If not then please update your copy and then clear all cache.
Now, it should work fine, it not, please go to WPDM privacy settings and select DB as temp storage by following this.
Also, try this too as well.
If still, the problem exists then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Regards

Oct 6, 2021 at 3:06 pm #162895

Participant

This reply has been marked as private.

Oct 6, 2021 at 3:11 pm #162896

Participant

I got the latest Version 3.2.18.

I changed the DB as temp storage, but it changes back everytime I refresh the page. Yes, I saved the settings before.

I don’t have the setting option for private download usage limit in my backend like in the 2nd screenshot.

Oct 6, 2021 at 3:13 pm #162897

Participant

This reply has been marked as private.

Oct 6, 2021 at 4:29 pm #162908

Spectator

Hello,
Please check now your downloads are working fine now.
We just disabled this option.
Thank You

Oct 6, 2021 at 5:18 pm #162915

Participant

you’re a legend. thank you.

Oct 6, 2021 at 5:45 pm #162917

Spectator

This reply has been marked as private.

Jun 6, 2022 at 4:23 pm #172868

Participant

We are also getting invalid links – please repost your solution Humayon, thanks!

What’s “this” option you are linking to?

Jun 6, 2022 at 5:53 pm #172876

Spectator

Thank you for your reply.

Please open a separate forum topic for your issue, as this is a resolved thread, which will help us track and serve you on time.

We appreciate your understanding.

Regards

Viewing 10 posts - 1 through 10 (of 10 total)

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