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Insert Category / Insert Package not working

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May 6, 2021 at 1:59 pm #152037

jeanne
Member

In PAGES, I click on the DOWNLOAD MANAGER icon and a popup appears. Then I get 2 issues:

1) I am then unable to click on any of the tabs – Insert Category, Other Shortcodes, Other – when I do, nothing happens

2) Also, there is no submit button on the INSERT PACKAGE page, so I can click on a folder/file but then I am unable to select/insert my selection into the page.

I am using the latest version of WordPress and the latest version of the Download Manager plugin.

May 6, 2021 at 2:38 pm #152042

Humayon
Spectator

Hello Jeanne,
Thank you for contacting the support forum.
Will you please share the related page/file URL with us?
If possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
However, it will very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Best Regards

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