Impossible to save settings

in Download Manager Free

Viewing 7 posts - 1 through 7 (of 7 total)
Feb 11, 2022 at 8:41 pm
#168025
Participant
Mavan
OP

Hello im using wordpress 5.9 and for me when i use Premium Packages – Sell Digital Products Securely its impossible to save settings. I tried more times to fill the fields but when i save the gear is stucked and always rotate without saving. Can somebody help pls? Thanks

Feb 12, 2022 at 4:14 am
#168038
Moderator
Nayeem Riddhi
Staff

Hello Mavan,

Hope you are well. And sorry for the inconvenience.  Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Feb 18, 2022 at 11:59 am
#168326
Participant
Mavan
OP
This reply has been marked as private.
Feb 18, 2022 at 2:33 pm
#168329
Moderator
Nayeem Riddhi
Staff

Hello Mavan,

While saving settings for Premium Packages add-on, there showing an error in the browser console, the save settings issue is working fine from my testing site. I think there may have a conflict between your plugins/theme. Can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

Thank you and regards

Feb 18, 2022 at 5:08 pm
#168337
Participant
Mavan
OP

I tried to disable all plugin and change theme with wp standard but same problem

Feb 18, 2022 at 5:12 pm
#168338
Participant
Mavan
OP

here is a screen of the error https://prnt.sc/JEjx3PLiowz3

Feb 19, 2022 at 9:54 am
#168370
Moderator
Nayeem Riddhi
Staff

Hello Mavan,

Please reactivate the site credentials again for checking the issue

Thank you and regards

Viewing 7 posts - 1 through 7 (of 7 total)

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