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On May 8, 2025, I renewed all 3 of my purchases but my Support and Update Access still shows as expired. Please fix this as soon as possible. My next reply will show the order numbers along with links to my paid receipts. Thank you.
Hello,
Thank you for reaching out, and we sincerely apologize for the inconvenience caused.
We’re currently investigating the issue regarding your renewal status and will update you as soon as possible. Thank you for your patience and understanding.
Regards
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