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I Renewed But Support and Update Access Shows as Expired for Purchases

Viewing 6 posts - 1 through 6 (of 6 total)
May 19, 2025 at 4:26 pm #206589

midihead7
Participant

On May 8, 2025, I renewed all 3 of my purchases but my Support and Update Access still shows as expired. Please fix this as soon as possible. My next reply will show the order numbers along with links to my paid receipts. Thank you.

May 19, 2025 at 4:32 pm #206590

midihead7
Participant
This reply has been marked as private.
May 19, 2025 at 4:52 pm #206592

Tahasin
Moderator

Hello,

Thank you for reaching out, and we sincerely apologize for the inconvenience caused.

We’re currently investigating the issue regarding your renewal status and will update you as soon as possible. Thank you for your patience and understanding.

Regards

May 20, 2025 at 11:47 am #206618

Tahasin
Moderator

Kindly check now.

May 20, 2025 at 5:06 pm #206626

midihead7
Participant

The issue is resolved. Thank you.

May 21, 2025 at 4:25 am #206637

Tahasin
Moderator

Welcome!!

Viewing 6 posts - 1 through 6 (of 6 total)

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