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I have a purchase and site no longer active

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Jan 26, 2026 at 5:43 pm #211126

Menachem Tauber
Participant

I purchased the Download Manager plugin and it was on auto renew for a number of years, and you do not have a way of editing it to not renew.
The website is no longer active, and the plugin is not installed.
Please help me deactivate.

Jan 27, 2026 at 2:15 am #211128

Nayeem Riddhi
Moderator

Hello Menachem Tauber,

Hope you are well. For your issue, please kindly send an order note from this page: https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, You can follow this tutorial to send the order note: https://youtu.be/h46gJwjtcV8?si=TgNX8pnJY8Rtn8xQ. Please kindly check and let me know if you have any queries more.

Thank you

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