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I can not upload the new file

Viewing 9 posts - 1 through 9 (of 9 total)
May 23, 2025 at 2:03 am #206680

Tham Hoang
Participant

HEllo,
I have migrated my website from old VPS to DigitalOcean.
I set up a new wordpress at new VPS and uploaded old data including source and database, images, all of files from download-manager-files. Then I install Download Manager plugin in my site. However, Every time I upload a new file I get “undefined”. And when I click the download button I get the message “No file is attached with this package!”
Help me please, thanks!

May 23, 2025 at 4:43 am #206683

Nayeem Riddhi
Moderator

Hello Tham Hoang,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

May 23, 2025 at 7:34 am #206689

Tham Hoang
Participant
This reply has been marked as private.
May 23, 2025 at 8:30 am #206690

Nayeem Riddhi
Moderator

I think this is a server issue. You can directly contact with your server administrator too for your issue. Please kindly check.

Thank you and kind regards

May 23, 2025 at 1:23 pm #206697

Tham Hoang
Participant

Why can I still upload images to insert into the content of the article?

May 23, 2025 at 2:23 pm #206702

Nayeem Riddhi
Moderator

Can you please extend my access for download settings too thus I can check download manager settings. Please kindly check.

Thank you and kind regards

May 23, 2025 at 3:06 pm #206706

Tham Hoang
Participant
This reply has been marked as private.
May 23, 2025 at 3:07 pm #206707

Tham Hoang
Participant
This reply has been marked as private.
May 24, 2025 at 3:40 am #206714

Nayeem Riddhi
Moderator

I can check the WPDM plugin settings, however, now a days no such reports coming from other users. I can check the WPDM settings too if any issue persists with your issue. Please kindly check.

Thank you and kind regards

Viewing 9 posts - 1 through 9 (of 9 total)

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