- This topic has 8 replies, 2 voices, and was last updated 10 months ago by
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HEllo,
I have migrated my website from old VPS to DigitalOcean.
I set up a new wordpress at new VPS and uploaded old data including source and database, images, all of files from download-manager-files. Then I install Download Manager plugin in my site. However, Every time I upload a new file I get “undefined”. And when I click the download button I get the message “No file is attached with this package!”
Help me please, thanks!
Hello Tham Hoang,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
I think this is a server issue. You can directly contact with your server administrator too for your issue. Please kindly check.
Thank you and kind regards
Why can I still upload images to insert into the content of the article?
Can you please extend my access for download settings too thus I can check download manager settings. Please kindly check.
Thank you and kind regards
I can check the WPDM plugin settings, however, now a days no such reports coming from other users. I can check the WPDM settings too if any issue persists with your issue. Please kindly check.
Thank you and kind regards
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