I bought plugin but I can’t access download area

Hi @valeka,

Thank you for writing back to us.

Please send an order note from the order details page to cancel the auto-renewal.

However, if you cancel the auto-renewal and when your current validity period is over, you will be unable to get the future update which will contain future compatibility, security updates, and new features.

Regards

Thanks Humayon, I will do that. But let me know why can’t have updates for full year? I paid for one year period, only next billing cycle should be canceled and site owner will take from that date. Please if you can explain.

Hi,

Thank you for your reply.

Let me clarify, you will receive all updates for your currently active billing cycle and if you cancel the next/upcoming billing cycle then you won’t be able to receive the plugin update for that particular billing cycle.

I hope you understand.

With Regards

Hello,

You are welcome.

Have a good day.