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Hello i need urgent help

Viewing 16 posts - 1 through 16 (of 16 total)
May 9, 2022 at 4:34 pm #171957

Gayan Fernando
Participant

I just install Plugin and i cant see setting under “Misc Settings” its just empty
https://tinyurl.com/yy6z79e7
can anybody please help ?

May 9, 2022 at 4:46 pm #171958

Gayan Fernando
Participant
This reply has been marked as private.
May 9, 2022 at 5:00 pm #171959

Tanvir
Spectator

Hello Gayan,

Sorry to hear about the issue.
As you are using free version of wpdm, there are less features. That is the reason misc settings are not there.
If you have already bought wpdm pro please download from here
You can compare free and pro plan here

Hope you got it.

Thanks

May 9, 2022 at 5:06 pm #171961

Gayan Fernando
Participant

Hello Thank for your respond , no when i downgraded to lowest there is option visible and even i cant add new item under client perches . client was make perches and but item didn’t add to his account and empty , even i cant add manual . please check screenshot
https://tinyurl.com/y28568na
https://tinyurl.com/y3kxe5mu

May 9, 2022 at 5:17 pm #171964

Tanvir
Spectator

Hello,
Could you please screen record the issue using loom.com ?
It would help me to understand the issue clearly.
Thanks

May 9, 2022 at 5:20 pm #171965

Tanvir
Spectator

However, sometimes cache plugin causes the issue. In this case I would suggest to clear the cache and deactivate cache plugin and check if the issue still persists,
If still the issue persists, you can check for other plugin conflicts. Just deactivate and other plugins except wpdm and premium package then activate one by one and check if the issue persists.
Also I found that you are using double download manager, just delete all and re install it from add plugin.

May 9, 2022 at 5:23 pm #171966

Gayan Fernando
Participant
This reply has been marked as private.
May 9, 2022 at 5:26 pm #171968

Gayan Fernando
Participant

what did you mean by double Download manager ?

May 9, 2022 at 5:29 pm #171969

Gayan Fernando
Participant

Sorry i just removed old version of download manager .. now you can check , and i explan the issue i having using loom above

May 10, 2022 at 4:05 am #171983

Gayan Fernando
Participant

UPDATE : i been downgraded to https://wordpress.org/plugins/wpdm-premium-packages/advanced/ to 5.0.5 and now i can able to add or remove items in customer invoice and product

May 10, 2022 at 10:08 am #171999

Tanvir
Spectator

Hello,
I have tested and found that the problem is solved with latest version too.
Let me know please if the issue still persists.
Thanks

May 10, 2022 at 10:18 am #172000

Gayan Fernando
Participant

Did you fixed on latest one ?

May 10, 2022 at 10:30 am #172003

Gayan Fernando
Participant

Thank you very much ! also it is possible to have coinpayment.net payment getaway ?

May 10, 2022 at 10:36 am #172005

Tanvir
Spectator

Hi Gayan,

You are welcome.
Our all pyament methods available here

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

May 10, 2022 at 10:50 am #172006

Gayan Fernando
Participant

i can see there is coinbase , do you have discount on add-on ?

May 10, 2022 at 11:56 am #172010

Tanvir
Spectator

Sorry we dont have any discount on this addon.
We have the only Special discounted pack without payment methods

Thanks

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