- This topic has 5 replies, 2 voices, and was last updated 3 years, 9 months ago by
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Guest Checkout is supposed to be disabled, I just found out today from a customer that he was able to checkout as “Guest”. So, I went back to take a look at my setting, and I did not have that option on. I remembered that I had turned it off when I set it up. How come my customer can still select that option?
Hello,
It is hard to determine the issue without looking into your website.
I request you to please share your website credentials in a private reply so that I can take a closer look and work with you to get this working.
Here are the details I’ll need –
# Website Login URL
# Username
# Password
Looking forward to hearing from you.
Hello,
Thank you for the login credentials.
I have checked your website, and it appears that guest checkout is disabled. Here’s the reference screenshot: https://prnt.sc/zm-1u2Hn-9iA
Can you please try after clearing your browser and caching plugin caching?
Regards
Yes, it has been (and always was supposed to be) disabled. But for some reason, my last customer purchase went through as a guest. And it ended up not going through the payment gateway (PayPal) correctly. Check out my other post for that problems.
Purchase went through but I didn’t get pay
Luckily, the customer agreed to pay me manually via PayPal.
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