Getting “No file is attached with this package!” on New Downloads

Viewing 20 posts - 1 through 20 (of 20 total)
#175912

Matt Thomas
Participant

Since updating the plugin yesterday (07/28/2022) when I upload a new PDF file to download won’t download and instead, I am met with “No file is attached with this package!”. However, all of the older uploaded PDF files still work fine. It’s just new PDF files since the update doesn’t work. The direct download link will not work either.

#175920

Tanvir
Spectator

Hello,
Please provide related url to check the issue.
If possible please also share admin access in a private reply to investigate further.
Thanks

#175944

Matt Thomas
Participant
This reply has been marked as private.
#175958

Tanvir
Spectator

Hello,
Sorry for this inconvenience.
I think it is a new bug with wpdm free as I tested and found that older versions are okay.
However, in the meantime, please download an older version from here by selecting any older version.
I have forwarded the issue to the developer team. Hope it will be fixed in next update.
Thanks

#175989

Matt Thomas
Participant
This reply has been marked as private.
#175996

Tanvir
Spectator
This reply has been marked as private.
#176000

Matt Thomas
Participant
This reply has been marked as private.
#176016

Tanvir
Spectator
This reply has been marked as private.
#176027

Matt Thomas
Participant
This reply has been marked as private.
#176031

Tanvir
Spectator

Glad to hear that.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Thanks

#177349

Matt Thomas
Participant

Hello,

I was wondering if this bug had been fixed or not. I know there have been 2-3 updates since I originally posted this thread and I still cannot get new file uploads to work. The file uploads just fine but, when you try to download you still get the “No file is attached with this package!” message.

#177473

Kim Rehnfeldt
Participant

I have the same issue. Tried to upload several filetypes with no luck. Have to look for a plugin that is more stable

#177560

Ever Bueso
Participant

I have the same problem with the free plugin, there are some fix for now (sept-5-2022)? or not yet?

#177622

Wasabi Web
Participant

We have the same issue here. I made a post on WordPress but they asked to do it here.
Some more information from our side :

When we use the current latest version of the plugin 3.2.55 we can’t upload files anymore.
They do end up in the file system on the server, but they don’t get saved correctly in the wp_postmeta.
It results in something like this a:1:{i:0;s:0:"";} for the variable __wpdm_files and therefor the file is not linked to the package i guess.

This still worked fine on 3.2.41. Something must have changed after that. We use a Capistrano setup on the server which uses symlinks for the upload folder. I guess this might give issues. I noticed in the settings of the plugin that File Browser Root logic got changed. So it might have to do something with that?

I hope this gets fixed soon. It was a bit annoying that not a single error was thrown when the actual uploaded file couldn’t get linked to the file post object / package. We also prefer not to get stuck on an outdated plugin for our client.

Kind regards,
/Wasabiweb

#177632

Shahjada
Keymaster

@wasabiweb, please send me temporary wp-admin login info in a private reply ( create a separate topic of your own ) to check your issue.

#178447

Wasabi Web
Participant
This reply has been marked as private.
#178458

Tanvir
Spectator

Hello @wasabiweb,

I tried to check the issue from your website but found a blank page like this https://prnt.sc/a7s-BC1-uFHA in the download package page.
There could be issue of theme or plugin conflict. I would suggest to disable all plugins except DM and change the theme to the default 2020 theme to check which theme or plugin is causing the issue..

However, it is topic of another user. I would suggest you to create a new topic here https://www.wpdownloadmanager.com/support/forum/download-manager-free/
so that we can inspect the issue properly.

Regards
Tanvir

#178892

Wasabi Web
Participant

I’ll create a new ticket.

#186399

WAFWA Admin
Participant

I’m having the same issue and don’t see a resolution.

#186744

Shahjada
Keymaster

@wafwa_admin, please create a new ticket.

Viewing 20 posts - 1 through 20 (of 20 total)

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