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Force completion of additional fields prior to download

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Nov 4, 2025 at 4:44 pm #209464

CassieB
Participant

Hi there… I want to force users to complete some additional fields (ie. not just name and email address) before they can request to download a package. I am struggling to work out which add-on I need ie. Advanced Custom fields, Form Lock or Live Forms. Can you please explain what is the difference/pros and cons between these add-ons?

With many thanks in advance.

Nov 4, 2025 at 5:03 pm #209466

Tahasin
Moderator

Hello,

Thanks for reaching out.

To collect additional information from users before they download content, you’ll need to use the Form Lock add-on. Along with that, you’ll also need a form plugin to create the form used in the Form Lock option.
We highly recommend using our Live Forms add-on for the best compatibility and user experience.

If you have further queries, feel free to ask.
Regards

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