Home / Topics / Download Manager Free / Filename change not working

Filename change not working

Viewing 3 posts - 1 through 3 (of 3 total)
Jul 1, 2020 at 11:31 am #131938

Johanna Pieterman
Participant

Hi,

I had to re-upload a file with a different filename but no matter what I do, clear cache etc., the change is not working in mobile browsers at all. The site is hosted with GoDaddy on Managed WordPress and I have flushed cache, tried to re-upload etc etc. I keep on seeing the old filename ๐Ÿ™

Any ideas why?
Thanks,
Johanna

Jul 1, 2020 at 11:43 am #131939

Nayeem Riddhi
Moderator

Please try to delete the old one. and upload the new one. it should work then. let me know.

Thanks.

Jul 1, 2020 at 12:49 pm #131946

Johanna Pieterman
Participant

Thank you for your reply! It’s now been resolved. And for anyone who hosts on GoDaddy having the same issue, I found out that the client has got their Website Security Deluxe package and I needed to go the Firewall within the GoDaddy settings to ‘clear cache’. That resolved the issue.

Thanks,
Johanna

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘Filename change not working’ is closed to new replies.