file not found

in Download Manager Free

Viewing 8 posts - 1 through 8 (of 8 total)
Jun 24, 2020 at 8:36 pm
#131442
Participant
Lorna Yarberry
OP

I used to have no issue with Download manager.
Recently, a new issue has arisen – files are empty! Whenever you go to download something, it downloads a “file-not-found”.

Jun 25, 2020 at 5:50 am
#131484
Moderator
Nayeem Riddhi
Staff

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Jun 25, 2020 at 5:55 am
#131485
Participant
Lorna Yarberry
OP
This reply has been marked as private.
Jun 25, 2020 at 9:31 am
#131496
Moderator
Nayeem Riddhi
Staff

Hi,

It is now working. it was missing download-manager-files from your wp-contents > uploads folder. It has been created now manually. please check

http://altonlaneconnect.com/download/wpdm-test/

Thanks.

Jun 25, 2020 at 9:37 am
#131500
Participant
Lorna Yarberry
OP

It is still showing that the files are empty.
http://altonlaneconnect.com/alton-lane-university/

Jun 25, 2020 at 9:39 am
#131501
Moderator
Nayeem Riddhi
Staff

You should upload the file again and update it. Thus it should work because the folder was missing.

Thanks.

Jun 25, 2020 at 9:45 am
#131506
Participant
Lorna Yarberry
OP

Nevermind, got it. Thanks!

Jun 25, 2020 at 1:50 pm
#131529
Moderator
Nayeem Riddhi
Staff

If you like our services, if you have free time, please give us a 5* here, https://wordpress.org/support/plugin/download-manager/reviews/, we will be very encouraged in our work.

Thanks.

Viewing 8 posts - 1 through 8 (of 8 total)

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