File download issue

Viewing 10 posts - 1 through 10 (of 10 total)
#50179

Kazuma
Member

Hi Shaon,

We have a problem on our website when we try to download a pdf document. Sometimes this note appears while downloadnig: processing Unfortunately we can’t download anything.

Can you help me?

#50271

Jass
Spectator

Hi
May be its conflicting with other plugins or current theme. Please try deactivating other plugins or change current activated theme. If it still doesn’t works then provide us login credentials to check the issue by using private reply.
Thank you

#50384

Kazuma
Member
This reply has been marked as private.
#50493

Jass
Spectator

hi,
The credentials you provided is not working. It says:

EN
Due to protection of web servers from repeated attacks, we were forced to restrict access to administrative interface of web pages to selected countries. If you are currently in a foreign country, please sign in to WebAdmin, proceed to your domain management and disable this GeoIP filter in CMS Support section.

Thank you.

#50814

Kazuma
Member
This reply has been marked as private.
#51011

Kazuma
Member
This reply has been marked as private.
#51092

Jass
Spectator

hi,
I had just tested. And download is working without any issue.
In this download
http://levelezoversenyek.hu/download/csoda-es-kosza-melleklet-gyermek-es-lo-kapcsolata/

Can you kindly share the url where you are facing this problem?
Thank you.

#51138

Kazuma
Member
This reply has been marked as private.
#51158

Joe
Member
This reply has been marked as private.
#51177

Jass
Spectator

hi,
Sorry for the inconvenience. But I had tested in 4 browsers (i.e. Firefox, Google chrome, Microsoft Edge and Internet Explorer) and its working without any issue. Unless i get the issue I m not able to help you. Can you be specific, like, in which browser you are facing problem and which url this problem is occurring.

Thank you.

Viewing 10 posts - 1 through 10 (of 10 total)

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