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File Cart Add-On Won’t Download Externally Linked Files

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Jan 22, 2026 at 1:41 pm #210958

jaypromarketing
Participant

Hello,

When using the file cart add-on, I can add a file to my cart from an externally linked URL, but when I download the ZIP file, the externally linked URLS do not download. Is there a fix to this, or do the files need to be hosted on the same server? Thank you

Jan 22, 2026 at 1:46 pm #210959

Tahasin
Moderator

Hello,

Thanks for reaching out. Yes, the files need to be hosted on the same server.

Jan 22, 2026 at 4:21 pm #210966

jaypromarketing
Participant

Will this feature ever be added or is it a limitation with the plugin?

Jan 22, 2026 at 5:16 pm #210967

Tahasin
Moderator

At the moment, we can’t confirm whether this feature will be added in a future update. However, if this functionality is important for your use case, you can submit a customization request from here.

Customization team will review your requirements and advise on whether a custom solution would be possible.

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