Fatal error

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#210450

John Sheahan
Participant

Getting this all of a sudden:

[29-Dec-2025 11:03:51 UTC] PHP Fatal error: Uncaught Error: Call to undefined function WPDM__\wp_generate_password() in /home/globalhealth/webapps/globalhealth-web/wp-content/plugins/download-manager/src//Session.php:59 Stack trace: #0 /home/globalhealth/webapps/globalhealth-web/wp-content/plugins/download-manager/src//Session.php(28): WPDM__\Session::initDeviceID() #1 /home/globalhealth/webapps/globalhealth-web/wp-content/plugins/download-manager/src//Session.php(41): WPDM__\Session::init() #2 /home/globalhealth/webapps/globalhealth-web/wp-content/plugins/download-manager/download-manager.php(181): WPDM__\Session->__construct() #3 /home/globalhealth/webapps/globalhealth-web/wp-content/plugins/download-manager/download-manager.php(151): WPDM\WordPressDownloadManager->__construct() #4 /home/globalhealth/webapps/globalhealth-web/wp-content/plugins/download-manager/download-manager.php(547): WPDM\WordPressDownloadManager::instance() #5 /home/globalhealth/webapps/globalhealth-web/wp-settings.php(560): include_once(‘…’) #6 /home/globalhealth/webapps/globalhealth-web/wp-config.php(125): require_once(‘…’) #7 /home/globalhealth/webapps/globalhealth-web/wp-load.php(50): require_once(‘…’) #8 /home/globalhealth/webapps/globalhealth-web/wp-blog-header.php(13): require_once(‘…’) #9 /home/globalhealth/webapps/globalhealth-web/index.php(17): require(‘…’) #10 {main} thrown in /home/globalhealth/webapps/globalhealth-web/wp-content/plugins/download-manager/src//Session.php on line 59

Fixed it by editing teh core files and changing last line to:

add_action(‘init’, function () {
\WPDM\WordPressDownloadManager::instance();
});

I have the latest version

#210451

Nayeem Riddhi
Moderator

Hello John Sheahan,

Hope you are well. And sorry for the inconvenience. Can you please let me know how the error has come? If any WPDM page or shortcode. Also please let me know which version you are using free or PRO. Please kindly check and let me know.

Thank you and kind regards

#210452

John Sheahan
Participant

Hi, it just comes when i activate the plugin. Also its the free version

#210453

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

#210454

John Sheahan
Participant

ok thanks

#210456

Nayeem Riddhi
Moderator

Please kindly let me know if you are using the latest version or not. If older version you are using please update your version to latest. If problem persist, If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

#210457

John Sheahan
Participant
This reply has been marked as private.
#210458

Nayeem Riddhi
Moderator

Please kindly let me know which page the error is coming, this download is loading properly as expected,

DSAI – COVID-19 evidence mapping summary

Please kindly let me know.

Thank you

#210460

John Sheahan
Participant

Ok thats odd it was broke when I last checked. Ill see how it goes now

#210461

Nayeem Riddhi
Moderator

Please kindly check now. And let us know if the issue re-appears. Please kindly check.

Thank you

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