Fatal error

in Download Manager Free

Viewing 10 posts - 1 through 10 (of 10 total)
Jan 5, 2026 at 8:58 am
#210450
Participant
John Sheahan
OP

Getting this all of a sudden:

[29-Dec-2025 11:03:51 UTC] PHP Fatal error: Uncaught Error: Call to undefined function WPDM__\wp_generate_password() in /home/globalhealth/webapps/globalhealth-web/wp-content/plugins/download-manager/src//Session.php:59 Stack trace: #0 /home/globalhealth/webapps/globalhealth-web/wp-content/plugins/download-manager/src//Session.php(28): WPDM__\Session::initDeviceID() #1 /home/globalhealth/webapps/globalhealth-web/wp-content/plugins/download-manager/src//Session.php(41): WPDM__\Session::init() #2 /home/globalhealth/webapps/globalhealth-web/wp-content/plugins/download-manager/download-manager.php(181): WPDM__\Session->__construct() #3 /home/globalhealth/webapps/globalhealth-web/wp-content/plugins/download-manager/download-manager.php(151): WPDM\WordPressDownloadManager->__construct() #4 /home/globalhealth/webapps/globalhealth-web/wp-content/plugins/download-manager/download-manager.php(547): WPDM\WordPressDownloadManager::instance() #5 /home/globalhealth/webapps/globalhealth-web/wp-settings.php(560): include_once(‘…’) #6 /home/globalhealth/webapps/globalhealth-web/wp-config.php(125): require_once(‘…’) #7 /home/globalhealth/webapps/globalhealth-web/wp-load.php(50): require_once(‘…’) #8 /home/globalhealth/webapps/globalhealth-web/wp-blog-header.php(13): require_once(‘…’) #9 /home/globalhealth/webapps/globalhealth-web/index.php(17): require(‘…’) #10 {main} thrown in /home/globalhealth/webapps/globalhealth-web/wp-content/plugins/download-manager/src//Session.php on line 59

Fixed it by editing teh core files and changing last line to:

add_action(‘init’, function () {
\WPDM\WordPressDownloadManager::instance();
});

I have the latest version

Jan 5, 2026 at 9:17 am
#210451
Moderator
Nayeem Riddhi
Staff

Hello John Sheahan,

Hope you are well. And sorry for the inconvenience. Can you please let me know how the error has come? If any WPDM page or shortcode. Also please let me know which version you are using free or PRO. Please kindly check and let me know.

Thank you and kind regards

Jan 5, 2026 at 9:30 am
#210452
Participant
John Sheahan
OP

Hi, it just comes when i activate the plugin. Also its the free version

Jan 5, 2026 at 9:39 am
#210453
Moderator
Nayeem Riddhi
Staff

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Jan 5, 2026 at 9:41 am
#210454
Participant
John Sheahan
OP

ok thanks

Jan 5, 2026 at 11:03 am
#210456
Moderator
Nayeem Riddhi
Staff

Please kindly let me know if you are using the latest version or not. If older version you are using please update your version to latest. If problem persist, If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Jan 5, 2026 at 11:18 am
#210457
Participant
John Sheahan
OP
This reply has been marked as private.
Jan 5, 2026 at 11:24 am
#210458
Moderator
Nayeem Riddhi
Staff

Please kindly let me know which page the error is coming, this download is loading properly as expected,

DSAI – COVID-19 evidence mapping summary

Please kindly let me know.

Thank you

Jan 5, 2026 at 12:17 pm
#210460
Participant
John Sheahan
OP

Ok thats odd it was broke when I last checked. Ill see how it goes now

Jan 5, 2026 at 12:19 pm
#210461
Moderator
Nayeem Riddhi
Staff

Please kindly check now. And let us know if the issue re-appears. Please kindly check.

Thank you

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