Failed Network error

This topic has 15 replies, 5 voices, and was last updated 2 years, 4 months ago by Tanvir.

Viewing 16 posts - 1 through 16 (of 16 total)

May 31, 2022 at 8:59 am #172662

Participant

Hi,

Every time, I tried to download the file on this link- https://16styletypes.com/download/youre-not-dressing-a-mannequin/. I can’t complete the download and it says Failed – Network Error.

But when I logged in as admin, I can download the file.

The plugin is updated on my site.

Looking forward that we can fix this issue.

Thanks

Davie

This topic was modified 2 years, 11 months ago by Nayeem Riddhi.

May 31, 2022 at 9:16 am #172666

Nayeem Riddhi

Moderator

This reply has been marked as private.

May 31, 2022 at 9:35 am #172668

Nayeem Riddhi

Moderator

Hello Davie,

Hope you are well. I have checked that as an admin I can download the file properly. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. Please let me know then.

Thank you and regards

May 31, 2022 at 9:40 am #172670

Davie Estrecho

Participant

There is no issue with downloading the file when you are logged in. The issue is when you are using incognito or not logged in user of the site. I will try what you have suggested. Hopefully, I can track what causes the issue.

Jun 1, 2022 at 7:14 am #172715

Davie Estrecho

Participant

This reply has been marked as private.

Jun 3, 2022 at 7:38 am #172790

Davie Estrecho

Participant

Hi,

I just updated the site today and the download seems to be working fine again.

Thanks

Aug 31, 2022 at 11:16 am #177387

Davie Estrecho

Participant

Hi,

The Failed – Network Error when downloading a file is now occurring again. The plugin is updated.

Please try to download this file on incognito – https://16styletypes.com/download/youre-not-dressing-a-mannequin/

Can you please help me solve this issue.

Thanks

Sep 5, 2022 at 9:31 am #177530

Davie Estrecho

Participant

Hi,

Any update guys? This is really hurting our business.

Sep 5, 2022 at 10:17 am #177532

Davie Estrecho

Participant

This reply has been marked as private.

Sep 5, 2022 at 11:12 am #177536

Nayeem Riddhi

Moderator

Hello Davie,

Hope you are well. And really sorry for the missing. The topic was assigned by our other Moderator, but the reply was done by me. Now regarding the issue. This page download is working properly from my side,