Errors bugs on frontend Forms

in Download Manager Free

Viewing 9 posts - 1 through 9 (of 9 total)
Jul 16, 2022 at 10:54 pm
#175200
Participant
Hache Be
OP

Hi,

i have my localhost test site with elementor, with the download manager plugin free version, and when i add login form it shows this kind of bug below the form (no matter if i use the Elementor widget or the shortcode pasted into a page)

https://prnt.sc/spAPnNNyShuj

same kind of bug in the edit profile form

https://prnt.sc/W_bV_xhcBQtB

only on the register dorm not shows any bug and goes ok

any ideas or fix?

thanks

Jul 17, 2022 at 3:45 am
#175202
Spectator
Tanvir

Hello,
Hope you are well.
Please update wpdm to the latest version.
Then if the issue still persists, Please provide temporary admin access in a private reply to check further.
Thanks

Jul 21, 2022 at 2:56 pm
#175489
Participant
Hache Be
OP

also bug is showed on page when use the shortcode for dashboard, if is not logged in

https://prnt.sc/YKL2Bvo-z2A-

Jul 21, 2022 at 3:13 pm
#175492
Spectator
Tanvir

Hello,
There could be coflict among plugins or theme.
In this case I would suggest to try enabling/disabling plugins except wpdm. You can also change theme to check if theme is conflicting.
It will help you to find the exact cause of the issue.

After that, If the problem still persists, please provide temporary admin access in a private reply.

Thanks

Jul 21, 2022 at 3:23 pm
#175493
Participant
Hache Be
OP

did the trick, the problem was the Bulk Image Alt Attribute plugin that was interfering on pages with the shortcode

thanks

Jul 21, 2022 at 3:50 pm
#175496
Spectator
Tanvir

You are welcome.

However,If you found our plugins and support helpful, could you leave your valuable review here:

https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post ?

Your rating keeps us inspired ❤️
Best Regards

Jul 2, 2023 at 3:30 pm
#188278
Participant
Hache Be
OP
This reply has been marked as private.
Jul 3, 2023 at 7:46 am
#188288
Spectator
Tanvir

Hello,

Thanks for providing access.
I tried to replicate the issue but I found no related issue in our demo and my dev site.
Did you try to edit any core file of wpdm? Let me know. Please also share temporary admin access in a private reply to check the issue further.

Thanks

Jul 3, 2023 at 4:35 pm
#188297
Participant
Hache Be
OP
This reply has been marked as private.
Viewing 9 posts - 1 through 9 (of 9 total)

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