Error: Something is Wrong! Please refresh the page and try again

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Viewing 6 posts - 1 through 6 (of 6 total)
Feb 28, 2023 at 9:26 am
#184263
Participant
wonderjellybean
OP

Some of my customers are receiving this error when trying to register a new account. It seems to occur only for some people and not others, even though OS and browser are the same eg. Windows Chrome.

Feb 28, 2023 at 10:01 am
#184265
Moderator
Nayeem Riddhi
Staff

Hello wonderjellybean,

Hope you are well. And sorry for the inconvenience. It can be your site cache issue too. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Feb 28, 2023 at 11:38 pm
#184286
Participant
wonderjellybean
OP
This reply has been marked as private.
Mar 1, 2023 at 6:00 am
#184292
Moderator
Nayeem Riddhi
Staff

Hello wonderjellybean,

I have checked your issue. The registration is working properly from your site. if the issue does not appear frequently, I think this could be a cache or session cache issue. You can also able to exclude the registration page from cache from your cache plugin settings. please check.

Thank you again and regards

Mar 1, 2023 at 6:53 am
#184295
Participant
wonderjellybean
OP

Will monitor, thank you!

Mar 2, 2023 at 4:32 am
#184331
Moderator
Nayeem Riddhi
Staff

please check and let us know then, if you need further any help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Viewing 6 posts - 1 through 6 (of 6 total)

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