Error: Something is Wrong! Please refresh the page and try again

Viewing 6 posts - 1 through 6 (of 6 total)
#184263

wonderjellybean
Participant

Some of my customers are receiving this error when trying to register a new account. It seems to occur only for some people and not others, even though OS and browser are the same eg. Windows Chrome.

#184265

Nayeem Riddhi
Moderator

Hello wonderjellybean,

Hope you are well. And sorry for the inconvenience. It can be your site cache issue too. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

#184286

wonderjellybean
Participant
This reply has been marked as private.
#184292

Nayeem Riddhi
Moderator

Hello wonderjellybean,

I have checked your issue. The registration is working properly from your site. if the issue does not appear frequently, I think this could be a cache or session cache issue. You can also able to exclude the registration page from cache from your cache plugin settings. please check.

Thank you again and regards

#184295

wonderjellybean
Participant

Will monitor, thank you!

#184331

Nayeem Riddhi
Moderator

please check and let us know then, if you need further any help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Viewing 6 posts - 1 through 6 (of 6 total)

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