error msg when using short code

in Download Manager Free

Viewing 5 posts - 1 through 5 (of 5 total)
Feb 15, 2015 at 4:11 pm
#26095
Member
anidacat
OP

hello!

when i use the short code in a post to download a password protected file, it says:
{“error”:””,”downloadurl”:”http:\/\/www.orff4kids.com\/?wpdmdl=4162&_wpdmkey=54e0c31322fe6″}
after i hit the download button.

but when i go to the file page, i can download.

my post url: http://www.orff4kids.com/?p=4164
one of the file page: http://www.orff4kids.com/?wpdmpro=happy-music-day

please help!
many thanx!!

aniDa

Feb 18, 2015 at 8:50 am
#26215
Member
Tauhid

Please give us temporary wp-admin access. We’ll check it out.

Mar 5, 2015 at 11:11 am
#26837
Member
NFIT

Hi
We’ve got the same problem as aniDa (incl. the same error message) – any suggestion how to fix it?
We had to take the passwords of for the time being but that’s not a longterm solution.

Thanks for your help,
P.

Mar 9, 2015 at 6:28 am
#26932
Member
Tauhid

this is javascript error creating from your theme. try to change theme, it will solve the issue.

Mar 9, 2015 at 7:43 am
#26936
Member
NFIT

Thanks Tauhid.
Even though, this isn’t really helpful – change the theme. This is a corporate website with several connected website, changing a theme isn’t an option for corporates. I’m afraid we’ll have to look for another download solution then.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic "error msg when using short code" is closed to new replies.