Endless loop when trying to download

Hi, the plugin stopped working in the website of a customer, sending to an infinite loop where the page keep requesting the same data without allowing the download. Example link: https://so-arbeitet-deutschland.com/download/whitepaper-gesundheit-arbeitszeit-leistungsdruck.
It seems the plugin stopped working after a domain migration (the hosting stayed with the same provider).
Can you please help or point us to a solution?

Hi, do you have an update on the issue, please?

Hi,

Can you please provide feedback?

Thanks.

Hi,

Thanks for your reply.

At the link you posted (https://so-arbeitet-deutschland.com/download/whitepaper-gesundheit-arbeitszeit-leistungsdruck) it does not work for us, tested on multiple devices and browsers: once you enter the data you receive a message saying that the data were collected, but no download starts and you have again the window to insert data with blank fields.

The same happens for all other downloads managed by WP Download Manager.

Please let me know.

Hi, thanks for your reply.

What do you mean with “too”? Should I integrate the Download Manager with this, or should I replace it with this?

Can you please clarify? Thanks.