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Empty space instead of the download button

Viewing 6 posts - 1 through 6 (of 6 total)
Oct 10, 2021 at 6:50 pm #163081

Luca Tosca
Participant

Hi,

I just updated to the latest version v3.2.18. After updating, the download is working fine but on the download page, only an empty space instead of the statistics and the button.

Can somebody please help? Before updating, the individual page was displaying perfectly okay, thank you.

Oct 11, 2021 at 2:15 am #163084

Humayon
Spectator

Hello @parrocchiapontenure,
Hope you are well. And sorry for the inconvenience.
Please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Oct 11, 2021 at 6:34 am #163090

Luca Tosca
Participant
This reply has been marked as private.
Oct 11, 2021 at 6:52 am #163091

Humayon
Spectator

Hi,
Thank You for the details.
Please use the WPDM Packages widget instead by following this.
Regards

Oct 11, 2021 at 8:46 am #163096

Luca Tosca
Participant

Thank you very much for the helpful advice and the precious assistance. Problem solved!

best regards

Oct 11, 2021 at 8:47 am #163097

Humayon
Spectator

Hello,
Glad to hear that the issue has been resolved.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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