Email Lock & Form Lock Questions

Viewing 8 posts - 1 through 8 (of 8 total)
#209270

Theo Wormsbaecher
Participant

I have a few questions regarding the Email Lock and Form Lock options.

When I enable the Email Lock option, is there a way to send the supplied email address (other information) to specific email address? My client needs to collect these email addresses, and contact number, for legal compliance reasons, as well as know for which document this email was supplied for.

Or is this something that can only be done with the Form Lock where I create the form and once it is submitted it can then send that information to any email address I specify? Also should I use the Form Lock, how can I include inside the email, for which document the email address was supplied for? I am thinking of using WPForms for this.

#209272

Nayeem Riddhi
Moderator

Hello Theo Wormsbaecher,

Hope you are well. I suggest you to use Form Lock, it has extended options that you may can collect information from your users. However, for details you may check these articles and plugin pages,

Lock Options

Form Lock – Ask users to fill a form to get access to download

also our form plugin, live form, https://www.wpdownloadmanager.com/download/wpdm-live-forms/.

Please kindly check and let me know.

Thank you and regards

#209273

Theo Wormsbaecher
Participant

Hello Nayeem Riddhi,

Thanks a lot for your response. I figured that the Form Lock would be my best option to achieve what I need.

Also thanks for sharing the links to the different options. I’ve had a look at them and they do not show clearly how to:

  1. set it up that I can add the name of the document being downloaded is shown inside of the email content (WPForms)

Could you advice on how to do this. I just want to make double sure that I can do what I need it to do before I purchase the needed add-on’s.

#209275

Nayeem Riddhi
Moderator

Do you want to send via email attach file name individually or whole file/package name? Please kindly check.

Thank you

#209276

Theo Wormsbaecher
Participant

Hello Nayeem Riddhi,

Thanks for your follow-up.

To clarify, I’d like the email notification (sent via WPForms after a user submits the form) to include the name of the specific document that was downloaded. This is important for my client’s compliance tracking, so they know which document the user accessed when providing their email and contact number.

I’m not looking to attach the actual file to the email—just to include the document name (or package name) in the email content itself.
Could you please advise if this is possible with WPDM Live Forms or WPForms integration with Form Lock? And if so, how I can set it up so that the document name dynamically appears in the email message?

Thanks again for your help!

#209277

Nayeem Riddhi
Moderator

I want to know more elaborately, when you create File(in free version)/Package(in Pro version), then you attach files to that File/Package. Do you want to send your users via Email the attached file name which the user will download or the whole File/Package name that we identify from WP-Admin > Downloads section. Please kindly check and let me know.

Thank you and regards

#209278

Theo Wormsbaecher
Participant

Thanks for the clarification! I’m referring to the Download Package name from WPDM – the name shown in WP-Admin > Downloads. I’d like that name to appear in the email notification sent via WPForms or WPDM Live Forms after a user submits the form.

This way, my client knows which document the user accessed when they provided their contact details.

I’m not looking to include or attach the actual file — just the package name in the email content.

#209279

Nayeem Riddhi
Moderator

I am talking with our team authority with your requirement. Meanwhile please kindly let me know if you have any queries more. Please kindly check.

Thank you and regards

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