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Email Lock Error

Viewing 10 posts - 1 through 10 (of 10 total)
Dec 13, 2017 at 9:53 am #66684

Jumeirah Luxury Living
Member

Hi,

The plugin is amazing, although i suffered with the email lock option and when i searched in the topics section there is no reply from your side how to fix it.

Please tell me what to do and how to make the email lock work. Its an urgent matter.

Dec 13, 2017 at 2:09 pm #66702

Hasibul Amin Hemel
Blocked

Hi,

Assume that you are using the WPDM pro version. if you want to show the lock in a single package page you need to go to the package settings. In the edit package/post mode at the bottom, you can find the package settings section. From there go to the Lock option tab. You can turn on the email lock there.

Social Lock

Thanks

Dec 14, 2017 at 8:50 am #66743

Jumeirah Luxury Living
Member

Hi Hasibul,

Thank you for your prompt reply, i already done this and it was working fine on the localhost host once i uploaded the website all the links protected by email lock is staying in “processing” state forever.

Kindly advise.

Dec 14, 2017 at 7:36 pm #66756

Hasibul Amin Hemel
Blocked

Can you send login in private to check it?

Thanks

Dec 17, 2017 at 7:06 am #66859

Jumeirah Luxury Living
Member
This reply has been marked as private.
Dec 18, 2017 at 7:44 am #66896

Hasibul Amin Hemel
Blocked

Hi,

Please provide website URL.

Thanks

Dec 18, 2017 at 1:04 pm #66912

Jumeirah Luxury Living
Member

jumeirahluxuryliving.com

Dec 19, 2017 at 12:05 pm #66983

Hasibul Amin Hemel
Blocked

Hi,

The issue seems exist cause there is a server error. Can you send error log?
Seems like the problem is related to the pro version of the plugin. Can you create the issue in the pro forum here (https://www.wpdownloadmanager.com/support/forum/download-manager-pro/).

Thanks for the inconvenience.

Dec 19, 2017 at 12:33 pm #66987

Jumeirah Luxury Living
Member

thank you for wasting my time.

Dec 21, 2017 at 11:28 am #67143

Hasibul Amin Hemel
Blocked

Hi,

Sorry for your time. As I have tested this on my end. I have found a related problem. I will need some assistance from pro forum. So, I want to to be there.

Thanks

Viewing 10 posts - 1 through 10 (of 10 total)

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