- This topic has 9 replies, 2 voices, and was last updated 8 years, 2 months ago by
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Hi,
The plugin is amazing, although i suffered with the email lock option and when i searched in the topics section there is no reply from your side how to fix it.
Please tell me what to do and how to make the email lock work. Its an urgent matter.
Hi,
Assume that you are using the WPDM pro version. if you want to show the lock in a single package page you need to go to the package settings. In the edit package/post mode at the bottom, you can find the package settings section. From there go to the Lock option tab. You can turn on the email lock there.
Thanks
Hi Hasibul,
Thank you for your prompt reply, i already done this and it was working fine on the localhost host once i uploaded the website all the links protected by email lock is staying in “processing” state forever.
Kindly advise.
Can you send login in private to check it?
Thanks
Hi,
Please provide website URL.
Thanks
jumeirahluxuryliving.com
Hi,
The issue seems exist cause there is a server error. Can you send error log?
Seems like the problem is related to the pro version of the plugin. Can you create the issue in the pro forum here (https://www.wpdownloadmanager.com/support/forum/download-manager-pro/).
Thanks for the inconvenience.
thank you for wasting my time.
Hi,
Sorry for your time. As I have tested this on my end. I have found a related problem. I will need some assistance from pro forum. So, I want to to be there.
Thanks
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