E-Book Purchase via paypal is not working.

This topic has 15 replies, 4 voices, and was last updated 1 year, 5 months ago by yat fai wong.

Viewing 16 posts - 1 through 16 (of 16 total)

Oct 17, 2023 at 10:40 am #190692

Sabine Jürges

Participant

Hey there, I have a problem with my paypal integration, even if Shafaet does not have that issue when testing it.

When checking the paypal settings in the plugin it says: “credentials have been successfully validated”.

But when I click on the paypal purchase button it directly breaks up.

What information do I have to give you to help me?

Thank you,
Sabine

Oct 17, 2023 at 10:45 am #190694

Tanvir

Spectator

Hello,

Thanks for contacting us.
Please share related link and temporary admin access to inspect the issue further. Please also share regarding the issue using tool like loom.You can share these in a private reply.

Thanks
Tanvir

Oct 17, 2023 at 10:52 am #190697

Sabine Jürges

Participant

This reply has been marked as private.

Oct 17, 2023 at 10:53 am #190698

Sabine Jürges

Participant

Oct 17, 2023 at 10:54 am #190699

Sabine Jürges

Participant

mhmmm….

Oct 17, 2023 at 10:55 am #190700

Sabine Jürges

Participant

Video

Oct 17, 2023 at 1:25 pm #190712

Tanvir

Spectator

This reply has been marked as private.

Oct 17, 2023 at 5:50 pm #190715

Sabine Jürges

Participant

This reply has been marked as private.

Oct 22, 2023 at 5:15 am #190785

Shahjada

Keymaster

May you please try from another PC, also, post here any visible error in browser console.

Oct 22, 2023 at 5:10 pm #190794

Sabine Jürges

Participant

Hey Shajada,
i tried in several browsers, in inkognito mode, on my phone, in wlan, not in wlan.

Nothing happened. I klick on the paypal button and I see for less than a half second a paypal login window. It breaks up directly.
I dont know why.

In Safari the paypal button is not loading as well.
I really dont know what I can do. 🙁
Can you please tell me all the settings I have to make. Maybe I made one thing wrong.

Thank you, Sabine

Oct 24, 2023 at 6:48 am #190831

Shahjada

Keymaster

Hi,
I’ve found the issue and released an update today, please update your copy.

Oct 26, 2023 at 2:48 pm #190898

Sabine Jürges

Participant

This reply has been marked as private.

Oct 26, 2023 at 4:49 pm #190901

Shahjada

Keymaster