- This topic has 8 replies, 4 voices, and was last updated 5 years, 7 months ago by
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After updating Free Download Manager (to 3.1.02) I cannot download files from my website.
The page just scrolls to the top of the page and the URL changes to the same URL but with an added # at the end.
Can you please help?
HI,
You can Unmask Download Link as i image attached,
thus, it may help you
Thanks.
Thanks yes, that works.
But is there any risk of bots finding and downloading the files?
or will it just skew my tracking figures, because I won’t know if actual people have been downloading it?
Without the download page template and link template(shortcode page), it won’t be downloaded anywhere without pressing/clicking the download button
And tracking figures also be worked as it was before.
Thanks.
That’s great – thanks for your swift help!
You are most welcome. we are always here for giving you services. If you like our services, if you have free time, please give us a 5* here, https://wordpress.org/support/plugin/download-manager/reviews/, we will be very encouraged in our work.
Thanks.
I’m having the same issues with all desktop browsers. The download links worked before the latest update (3.1.02) when the link masking was turned on. I have turned off the link masking and now the downloads work. Will you fix the issue in the next update so we can go back to masking the links?
@jpo, there is no issue with download link actually, in the last update we have changed js file front.js, removed some inline js code to front.js. So, for some users, the front.js is serving from the old cache, that’s what making download link irresponsive. Please try clearing the browser and server cache.
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