Downloads disappeared after upgrade

in Download Manager Free

Viewing 9 posts - 1 through 9 (of 9 total)
Jun 14, 2014 at 12:13 pm
#17257
Member
bstetler
OP

I upgraded last night and all my downloads disappeared. They are still in cd .. The files are still in wp-content/uploads/download-manager-files but they do not show up in download manager or on the posts that they were attached..

Jun 14, 2014 at 12:27 pm
#17258
Member
bstetler
OP

I found this in the logs going to see if the table changed names or something

WordPress database error Table ‘template_wp.ahm_files’ doesn’t exist for query select count(*) as total from ahm_files made by do_action(‘toplevel_page_file-manager’), call_user_func_array, wpdm_admin_options, include(‘/plugins/download-manager/wpdm-list-files.php’), referer: http://templateget.net/wp-admin/

After looking at the database some how that table must have gotten wiped as there is nothing in it.. Oh well looks like I am starting over!

Jun 15, 2014 at 3:21 pm
#17296
Keymaster
Shahjada
Staff

please tell me which version you were using and the version your upgraded now.

Jun 15, 2014 at 4:00 pm
#17298
Member
bstetler
OP

Honestly I don’t know. I don’t know that it was your problem I just noticed one day it was all there then I updated a bunch of plugins including yours and all were gone. I think I was on the previous version when I upgraded your plugin. I added all the downloads back..

Jun 16, 2014 at 4:03 pm
#17353
Keymaster
Shahjada
Staff

in that case, if possible, please give me temporary wp-admin login info in a private reply, I’ll check.

Jun 16, 2014 at 6:33 pm
#17362
Member
bstetler
OP

I uninstalled the plugin this weekend. I dont know if you will still be able to see the information I reinstalled it let me know if you still want a login. Had I known you were going to be so responsive I may have waited but I have so little time on the weekends just wanted to get the content backup…

Amazing support on a free plugin…

Jun 19, 2014 at 1:00 pm
#17476
Keymaster
Shahjada
Staff

yes, you may re-install and send me login info. Thanks

Nov 26, 2014 at 9:19 am
#22965
Member
olivogt

Hi – I am getting the same error:

WordPress database error: [Table ‘Custom_table_name.ahm_files’ doesn’t exist] select count(*) from ahm_files

Any suggestions?

Thanks,
Oliver

Nov 26, 2014 at 7:13 pm
#23017
Keymaster
Shahjada
Staff

@olivogt, got the issue and fixed with v2.7.4, which is coming after 30 mins, please update.

Viewing 9 posts - 1 through 9 (of 9 total)

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