Download statistics are transparent.

in Download Manager Free

Viewing 12 posts - 1 through 12 (of 12 total)
Feb 26, 2026 at 7:41 am
#212356
Participant
x472134
OP

Everything was fine this morning, and the statistics on the download page are now transparent. I haven’t made any updates to the site. What could be the reason?

https://prnt.sc/90S_zogP6nwq

Feb 26, 2026 at 7:44 am
#212358
Moderator
Tahasin
Staff

Hello,

Thanks for reaching out.

Kindly share the download manager version along with the related URL in a private reply.

Looking forward to your response.

Regards

Feb 26, 2026 at 7:45 am
#212359
Participant
x472134
OP

v7.3.0

3.Sınıf Türkçe Dinleme Metni Bitkiler Erozyona Karşı

This issue exists in multiple pieces of content. Thank you.

Feb 26, 2026 at 8:09 am
#212360
Moderator
Tahasin
Staff

Try adjusting the primary color from Settings > User Interface > Colors > Primary

Feb 26, 2026 at 8:15 am
#212361
Participant
x472134
OP

The user interface’s primary color is blue by default, and the areas I mentioned were blue until this morning. Unfortunately, this setting change didn’t work.

Feb 26, 2026 at 8:20 am
#212362
Moderator
Tahasin
Staff

Please update the plugin to the latest v7.3.1, this should fix the issue.

Feb 26, 2026 at 8:21 am
#212364
Participant
x472134
OP

My Pro account has expired, so I probably won’t be able to update.

Feb 26, 2026 at 8:51 am
#212366
Moderator
Tahasin
Staff

I would recommend renewing the subscription to ensure the plugin remains up to date and continues to function smoothly with the latest features and improvements.

Feb 26, 2026 at 8:52 am
#212367
Participant
x472134
OP

I understand.

But is it normal for problems like this to occur when we don’t make any updates to the site, and the plugin settings aren’t updated?

Feb 26, 2026 at 8:56 am
#212368
Moderator
Tahasin
Staff

It may be related to a caching issue.

Feb 26, 2026 at 4:49 pm
#212388
Participant
x472134
OP

I think I’ve solved the problem: There’s no problem when I log in to the site, but the problem persists when I log out.

Feb 26, 2026 at 11:53 pm
#212398
Moderator
Tahasin
Staff

Please try clearing your cache and performing a hard refresh on the settings page.

Viewing 12 posts - 1 through 12 (of 12 total)

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