- This topic has 5 replies, 2 voices, and was last updated 9 years, 6 months ago by
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Shahriar wrote:
If ‘Allow Access’ field in packages settings is set to ‘Subscriber’ and only subscribers has access to category download will no be accessible by guest.
As you told everything is setup correctly, we have to check the settings if there is any other.
Hi, yes i need more support, I have the Setting to Subscriber only, but every body can still Download.
Greatings
Hi,
Please check your Category access. Or provide us with login credentials so we can take a closer look.. To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you.
Hi there,
I can see you dint change “Allow access” in file. You need to set Allow Access = “” or specific user roles you want to allow access.
Check wp-admin► Downloads ► All files(Edit)/Add file ► Package Settings ► Allow Access.
I hope this solves your issue.
Thank you.
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