Home / Topics / Download Manager Free / Download Manager Pro Renewed on Credit Card, but is not reflected in download pa

Download Manager Pro Renewed on Credit Card, but is not reflected in download pa

Viewing 2 posts - 1 through 2 (of 2 total)
Aug 6, 2025 at 6:22 pm #207886

Les Kurz
Member

I can share more details/invoice # privately if needed. Our credit card was charged for $45 on 7/25. We receieved an invoice and receipt by email. The download area does not reflect this purchase.

I already did this step:

After purchase, if you see any delay ( very rare case ) in receiving confirmation email Please signup or login ( https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases ). Then go to orders page ( https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases ) and enter Order ID in textbox and click Resolve, then you will have immediate access to your download.

Thanks!

Aug 7, 2025 at 4:25 am #207894

Nayeem Riddhi
Moderator

Hello Les Kurz,

Hope you are well. Please kindly share the order id details , thus I can forward it to our related team authority for further checking. Please kindly check.

Thank you

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.