Download Manager overrides header and footer

in Download Manager Free

Viewing 10 posts - 1 through 10 (of 10 total)
Mar 15, 2021 at 7:57 am
#148540
Participant
Adrian Brosz
OP

I’m using Pagelayer/PopularFX template, and there is a problem with DownloadManager when trying to open PackageInfo. If I click a link to the file from “search results” page it opens like this:
Error

– the download button in header
– the downlad button in footer
– button with description (I’ve deleted all info, as it is not necessary for me, beside filename)
– obsolete navigation
– no possiblity of going back, only through “previus page button” in browser

I’m using free version, but is is rather an error for me, not a missing feature.

Mar 15, 2021 at 7:58 am
#148541
Participant
Adrian Brosz
OP
Mar 15, 2021 at 9:39 am
#148549
Moderator
Nayeem Riddhi
Staff

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Mar 15, 2021 at 11:07 am
#148555
Participant
Adrian Brosz
OP
This reply has been marked as private.
Mar 17, 2021 at 7:26 am
#148705
Participant
Adrian Brosz
OP
This reply has been marked as private.
Mar 27, 2021 at 10:01 am
#149421
Moderator
Nayeem Riddhi
Staff

I have checked that there may be conflicting with other plugins, can you please enable/disable other plugins for checking the issue, please let me know then

thanks

Mar 30, 2021 at 7:31 am
#149571
Participant
Adrian Brosz
OP

It seems that WP Download Manager conflicts with PageLayer/Pro, so – I cant disable it since the site is bulit on the plugin/template 😉
Well, I have to find another “download engine”, compatible with PageLayer…

Mar 30, 2021 at 7:34 am
#149572
Participant
Adrian Brosz
OP

And – the problem appears only on “package info” page (which I do not need) – I wonder if it would be possible to exclude this from search results (or include in search direct links to files instead)?

Apr 3, 2021 at 3:58 am
#149833
Moderator
Nayeem Riddhi
Staff

Are you talking about the download file stats info? please let me know

thanks

Apr 26, 2021 at 9:21 pm
#151239
Keymaster
Shahjada
Staff

Hi,
Sorry for your troubles, we have fixed the issue, the update is coming within the next few hours. For now, I just updated the function on your site.

Viewing 10 posts - 1 through 10 (of 10 total)

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