Download Manager do not work

Viewing 9 posts - 1 through 9 (of 9 total)
#148019

Martin
Participant

Hello,
I have two issues with the Download Manager Plugin in a new WordPress installation with the AVADA theme.

1. Downloads do not work

I have generated a shortcode to list all downloads on a page. When I click the download button, I will be forwarded to an error page which says that the server connection is broken.
I have already de-activated and activated the plugin, but it does not work.

2. Featered Image twice
When I click on the text-link in the download list, I get to a specific page for this single download. On this page the featured image is displayed twice. Also here, when I click on the download button, I get to the error page.

What can I do? Please help…

Thanks!
Martin

#148020

Martin
Participant
This reply has been marked as private.
#148036

Nayeem Riddhi
Moderator

Your site showing is under maintenance mode, please check

thanks

#148039

Martin
Participant

Yes it is. That’s why I sent you the login informations in the private reply. Can you login to check the issue?

Thanks!
Martin

#148040

Nayeem Riddhi
Moderator

please check now, it is working fine now

thanks

#148041

Martin
Participant

Great thanks! What was the issue?

#148042

Nayeem Riddhi
Moderator

I have just unmasked the download URL, thus this working, glad to hear this your problem has been resolved

thanks

#148043

Martin
Participant

Can you explain what you have done? Unmask the download url? Maybe other users want to know how it works as well ..?!

#148044

Nayeem Riddhi
Moderator

I have also adjusted other settings, but it is working thus this way

thanks

Viewing 9 posts - 1 through 9 (of 9 total)

The topic ‘Download Manager do not work’ is closed to new replies.