Home / Topics / Download Manager Free / Download Mamager stopped showing the download count

Download Mamager stopped showing the download count

Viewing 17 posts - 1 through 17 (of 17 total)
Oct 6, 2020 at 9:02 pm #137937

George Brodbeck
Participant

I’ve been using the free version since mid-July this year on my home page.
Everything worked fine till suddenly in the last few days the number of downloads stopped displaying.
So everything looks normal except the number before the word DOWNLOADS is missing.
Any ideas please?

Oct 7, 2020 at 3:32 am #137958

Nayeem Riddhi
Moderator

Sorry for the inconvenience, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Oct 13, 2020 at 4:52 pm #138356

zrthom
Member

I also have the same issue. Please help!

Oct 13, 2020 at 7:47 pm #138361

George Brodbeck
Participant

I’ve been told that this issue will be fixed with the next upgrade, due any day.

Oct 13, 2020 at 8:00 pm #138363

zrthom
Member

Thankyou for the heads up!

Oct 17, 2020 at 4:01 pm #138580

Joshua Laing
Participant

Still no fix for this it seems to be a pretty big issue and its making me second guess getting an alternative download manager plugin. None of my download links show the total number of downloads most of the time its just an arrow or its blank next to downloads…. Please fix this asap!

Oct 18, 2020 at 4:06 pm #138623

Joshua Laing
Participant

Any updates on this?

Oct 18, 2020 at 9:46 pm #138627

George Brodbeck
Participant

Not here! They’re taking their time on this even though I was told a fix was just around the corner. Shame, maybe it’s time to look for another plug-in.

Oct 19, 2020 at 3:08 am #138630

Joshua Laing
Participant

I thought it was something on my end I tried different themes even ones from them and reinstalled my server and files and its still just showing a rectangle or an arrow for the download count and it says Download and not like Total DownloadS with an S on the end.

Oct 19, 2020 at 3:23 am #138631

George Brodbeck
Participant

Well, we had a private email exchange where I gave them access to my wp dashboard and after they looked at that, I was told it will be fixed in the next update which would be soon. But that was 2 weeks ago. The issue is not so critical for me so I’m happy to wait.

Oct 19, 2020 at 6:00 am #138637

Joshua Laing
Participant

Yea ill wait a bit and hopefully they fix it soon. I just hate the way the box pops up for where the number should be for the download count lol. Other than that im happy was thinking about going PRO if they fix this issue I think ill deff be buying the pro version so I can do more. We shall see. Take care.

Oct 19, 2020 at 8:46 am #138656

Ronel Urquhart
Participant

I’m having the same issue and revert back to Version 3.1.08 until the issue is solved.

Oct 19, 2020 at 3:51 pm #138704

Joshua Laing
Participant

How do you revert it back to a previous version?

Oct 23, 2020 at 7:43 pm #139201

Joshua Laing
Participant

Been weeks and still no fix or even a response. Cool will start looking for a new download manager plugin. Take care!

Oct 27, 2020 at 10:31 am #139401

Ronel Urquhart
Participant

@Joshua – visit https://en-gb.wordpress.org/plugins/download-manager/advanced/, and at the bottom of the page, you will find previous versions of the plugin. I uninstalled WPDM on my WordPress site and manually re-installed version 3.1.08. Just ensure that your site’s plugins are not set to update automatically, else it will update again to version 10.

Oct 30, 2020 at 2:36 pm #139681

Joshua Laing
Participant

THEY FIXED IT YAYYYY!

Oct 30, 2020 at 10:22 pm #139732

George Brodbeck
Participant

Yes they did!
I just updated my plug-ins and it’s working fine and showing the download number.
HOOORRRAY!
Thank you Download Manager team.

Viewing 17 posts - 1 through 17 (of 17 total)

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