Download file size 0kb

Hello, me too the same problem. This is really awful because all the files I want to offer on our schools website don’t work anymore. Please, give us fast help.

url is: http://www.ausbildung-fuerstenwalde.de/?page_id=4523 and http://www.ausbildung-fuerstenwalde.de/?page_id=4504.
Password for both is: LOS-bs#99

Please click on the word “Herunterladen” on the lower part of the site.

I didn’t change my workflow, conditions on server didn’t change either. I work for month with download manager and it worked perfect.
Now I get the 0 Byte-error or error message that file is corrupted or destroyed, but files are okay. It’s linked on the pdf-symbol too. It doesn’t matter if I upload file directly onto server or choose from the library. Any ideas?

I’ve got the same problem here: it has nothing to do with the server or the hoster because nothing changed but the WordPress 3.6 update. Since then your plugin does not work anymore.

I get the 0kb problem on two different servers, completely different, except for WordPress 3.6. Switching back to 3.5.4 solves the problem.

So your plugin is not WordPress 3.6 compatible and as we need a working download manager, could you please inform us if there’s going to be an update soon (the update today did not solve the problem) or not. If not, we can look for a different plugin.

Thank you very much!

Hi I have exactly the same issue since the WP 3.6 update of the plugin. It’s pretty conclusive with all the people experiencing the issue and the testing done, that this is an issue with the plugin.

Could you let us know if you’re looking at this issue please?

Thanks

same problem here, didnt change anything only upgrade to wp 3.6 and all the people visiting the site complain about 0kb downloads. Then I tried to download myself, same result 0kb …

Can be fixed soon? pleaaaaaase otherwise I have to move to a different download plugin because cant let the people wait that long for the downloads ….

thx for the work

I’m having the same problems too – would love to know what i need to do to resolve this? do i need to purchase the PRO version?

Please visit my site here

30 Day FREE Trial

The files download correctly directly from the website but only download 0kb via the links made by the download manager plugin

Any help greatly appreciated

@Shaon this is a great plugin, but the WordPress 3.6 0kb filesize thing makes it unusable, I have even tried chmodding the files to 777 but this hasn’t made any difference, so I know it’s not a permissions issue.

Could you let us know if you acknowledge this issue & are looking in to it, or should we give up on this plugin and look to other plugins so our visitors can download files?

I really don’t want to have to rollback my WordPress install just to make this workable, as I then risk the security of my site.

Thanks

Ok, after battling file uploads in creating a download, I am getting the same 0 bytes download in WP 3.6.

Can anyone please look into this or shed some wisdom? It will be greatly appreciated!

thanks,
g

More discoveries:

chmoding the folder on the server where my download resides to 755 changes the download size to 20 bytes.

g

I tried serveral things but none of them worked… it is not about chmod, paths or server settings.
Every day I get a whole bunch of emails from people being angry at me that the downloads on our website don’t work. I am really disappointed that Shaon does not care at all. Even if we use the free version, he should at least fix the worst bugs and this is one of them because the script is completely unusable. 🙁

I have the same problem, any solution in sight? What is a good alternative solution?

Correct! Confirm! You are the hero, tobi!

@Tobi88: Great, man! Thank u so much! With you fix the download plugin is again working. GOOD WORK!

Hi all,

I’ve disabled the NextGen plug-ins, applied the above fix but still no joy, anymore ideas?….

Any help would be greatly appreciated

Below is a link to my site where i want to be able to download files using this plug-in

30 Day FREE Trial

Kind regards

Jason

did you update all of your plugins? the fix is for 2.4.9 only
deactivate one plugin after the other and try downloading

Yes – thanks toby_88 same behavior here. Disabling NextGEN fixes the 0kb download issue. Not sure who’s side this bug exists.

gabster

@tobi_88 FANTASTIC mate, it works a treat, send my thanks to the user that produced the fix, and a BIG thanks to you for sharing it !!

it works! fantastic! THX for the fix guys!

Thanks guys – found the problem.

W3 TotalCache Minify was the problem. Disable that and it’s all good =)

thebibman – you mean disable the minify feature for General, HTML & XML, JS, CSS? I have all those unchecked but I stil get the “Minify via disk is currently enabled. “…

thanks,
g