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I uploaded a ‘New file’, viewed it on the front end and when I click the blue download button a black screen appears with video controls that appear to be loading the .mp4 and then I get a strange small icon which doesn’t help me understand what went wrong.
Hello,
Please, give your temporary wp-admin login details in a private reply for checking and also the related package.
Thanks.
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This reply has been marked as private.
Oh sorry, I have really missed it. Can you activate the login credentials again?
Thanks.
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