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Download data mismatch

Viewing 9 posts - 1 through 9 (of 9 total)
Jan 11, 2023 at 11:11 am #182116

Ai Team
Participant

PDF catalog page is been downloaded 190 times but we get only 4 notification

Jan 12, 2023 at 6:59 am #182135

Nayeem Riddhi
Moderator

Hello Ai Team,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Jan 17, 2023 at 5:27 am #182271

Ai Team
Participant
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Jan 17, 2023 at 5:38 am #182277

Ai Team
Participant
This reply has been marked as private.
Jan 17, 2023 at 5:39 am #182278

Ai Team
Participant
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Jan 17, 2023 at 5:40 am #182279

Ai Team
Participant
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Jan 17, 2023 at 12:20 pm #182293

Nayeem Riddhi
Moderator

Hello Ai Team,

Can you please let me know, how you are getting notifications for downloading the packages, add-ons, or any plugins? please let me know

Thank you and regards

Jan 18, 2023 at 9:41 am #182315

Ai Team
Participant

Dear Sir,
We are receiving the email notification while the user downloads the PDF.

Jan 18, 2023 at 4:23 pm #182332

Nayeem Riddhi
Moderator

Hello Ai Team,

I think you are getting emails via the contact form 7 mail option. The mail is responsible for contact form 7, not WPDM. please check and let me know

Thank you and regards

Viewing 9 posts - 1 through 9 (of 9 total)

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