Home / Topics / Download Manager Free / Download Button Missing

Download Button Missing

Viewing 9 posts - 1 through 9 (of 9 total)
Aug 22, 2022 at 2:42 pm #177057

James Hudson
Participant

Hi team,
Loving the plugin so far.

However when I enable password lock the button to download doesn’t appear (please see attached images)
I have worked out that if I deselect password lock, and remove the button radius in settings, the download link will appear.

I’m unsure how to fix so any help would be appreciated, thanks!


Aug 22, 2022 at 2:43 pm #177058

James Hudson
Participant


Aug 22, 2022 at 5:46 pm #177068

Tanvir
Spectator

Hello,

For the related packages, I would suggest to use default page template and link template to check if the issue still persists.
However, if the issue still persists, please also provide related url and if possible please also share temporary admin access in a private reply.
Thanks

Aug 23, 2022 at 8:03 am #177096

James Hudson
Participant

Thanks Tanvir,
The page template was default, I’ve made sure the link template is too, unfortunately the problem still persists.
Please see URL below

Please let me know if you require admin access and I will allow.
Many thanks, James

Aug 23, 2022 at 8:24 am #177099

Tanvir
Spectator

Hello,
Please provide temporary admin access of your website in a private reply to check the issue further.
Thanks

Aug 23, 2022 at 8:30 am #177102

James Hudson
Participant
This reply has been marked as private.
Aug 25, 2022 at 10:03 am #177165

Tanvir
Spectator

Hello James,
The buttons are already there. But those are not available because of custom CSS that made their color to white. That made those invisible.
Please check the custom CSS that you used for buttons and change the colors there.

Download: https://prnt.sc/G6Xq1JNBa4H4
Submit:https://prnt.sc/nrfOkrGf2YVB

Thanks

Aug 26, 2022 at 11:11 am #177208

James Hudson
Participant

Thank you Tanvir.
Changing my theme settings didn’t seem to affect the colours, and I couldn’t see added custom CSS that would affect the plugin.
However I did modify the Bootstrap.min file and changed the .btn-secondary hex code.
Hopefully this helps someone else!

Thanks for your help,
James

Aug 26, 2022 at 5:18 pm #177225

Tanvir
Spectator

Hello,
Glad to hear that issue has been resolved.
You can also check the button styling from Downloads > Settings > User Interface

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Viewing 9 posts - 1 through 9 (of 9 total)

The topic ‘Download Button Missing’ is closed to new replies.