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Download Button/Links not working

Viewing 5 posts - 1 through 5 (of 5 total)
Oct 12, 2020 at 2:09 pm #138307

Sarah Dameron
Participant

After updating to the latest version of WP, this plugin is not working. We are receiving the following message on the front end where the link should be. Instead, we are getting this code:

[wpdm_file id=8]

Oct 12, 2020 at 2:27 pm #138308

Sidratul Sohrat
Spectator

Hi Sarah,

Please share an URL so that we can check the download button.

Oct 12, 2020 at 2:31 pm #138309

Sarah Dameron
Participant

Home

It’s on the left sidebar underneath Download White Papers. There should be a link there, but as you can see, there’s not.

We’re also experiencing the same issue on this page as well: http://tipsweb.com/resource-library/

We’re also not showing anything in our download history. Not sure why? I can’t even see the files.

  • This reply was modified 4 years, 7 months ago by Sarah Dameron.
Oct 12, 2020 at 3:44 pm #138313

Shahjada
Keymaster

Please use shortcode [wpdm_package id=8] instead of [wpdm_file id=8].
Alternatively, you may also use any of the following add-ons:

Advanced TinyMCE button

Gutenberg Blocks

Download Manager Addons for Elementor

Oct 12, 2020 at 3:56 pm #138314

Sarah Dameron
Participant

My issue is that after I updated to the latest version of WordPress, the Download Manager plugin is not working properly. It does not show any of my files or that I have a download history. I can’t even upload new files.

Viewing 5 posts - 1 through 5 (of 5 total)

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