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deactivate automatic renew of licences

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Oct 24, 2022 at 8:44 am #179601

Fred Kellermann
Member

Hi in our acocunt we have 2 licenzes of dowload manager and we would like NOT TO RENEW THEM for next year.
How can we sto the automatic renew?
Thanks in advance

Antonella

Oct 24, 2022 at 8:51 am #179607

Humayon
Spectator

Hello,

Thank you for writing to us.

Please send an order note from the order details page to disable auto-renewal. Here’s the reference screencast: https://www.loom.com/share/fd7a1d60832e40b4b2502d367d41d872

If you choose to cancel your subscription you will no longer receive future updates for the products linked to that order when your order expires.

Have a good day.

Viewing 2 posts - 1 through 2 (of 2 total)

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