Dear Nayem,
I also checked my mail and also the mail of another user who chekced the reset password problem. In both liks we received there is no such a massage in the link line “Password reset is not allowed”. The links look like this:
https://danube-region.eu/my-account/?action=rp&key=3eimO4UfFM8u5khuPZKH&login=andreasfrank
https://danube-region.eu/wp-login.php?action=rp&key=UnxN4rukQsa4OGoiNiBM&login=lenz&wp_lang=en_US
Where is this setting to be made? I can´t find it in WordPress nor in WPDM or User Registration settings to check or uncheck a box?