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checking the Checkbox did not result in the appearance of the download button

Viewing 8 posts - 1 through 8 (of 8 total)
Dec 10, 2025 at 3:01 am #210076

Leo Wu
Participant

After setting the lock options in the file, checking the Checkbox did not result in the appearance of the download button.

Dec 10, 2025 at 3:30 am #210079

Nayeem Riddhi
Moderator

Hello Leo Wu,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Dec 10, 2025 at 4:15 am #210081

Satish K
Participant

I am also facing the same issue. Any resolution available?

Dec 10, 2025 at 4:28 am #210082

Satish K
Participant

If I change the template to single page, wherein terms and conditions appear on the same page, then download button is not appearing. But if I use default template, in which terms & condition screen popup, in popup screen download button is not appearing after checking T&C checkbox.

Dec 10, 2025 at 5:37 am #210084

Leo Wu
Participant

There is no solution yet, but I can be certain that the problem occurred in the latest version. This is because a plugin for my website was not updated to the latest version, and there was no such problem then. What I could see was a JavaScript error: “wpdm_url is not defined”

Dec 10, 2025 at 6:44 am #210085

Tahasin
Moderator

This problem has been fixed in v3.3.34. Kindly update the plugin.

Dec 10, 2025 at 6:53 am #210086

Leo Wu
Participant

Thanks

Dec 10, 2025 at 7:47 am #210092

Nayeem Riddhi
Moderator

If you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you and regards

Viewing 8 posts - 1 through 8 (of 8 total)

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