- This topic has 7 replies, 4 voices, and was last updated 3 months, 1 week ago by
Nayeem Riddhi.
After setting the lock options in the file, checking the Checkbox did not result in the appearance of the download button.
Hello Leo Wu,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
I am also facing the same issue. Any resolution available?
If I change the template to single page, wherein terms and conditions appear on the same page, then download button is not appearing. But if I use default template, in which terms & condition screen popup, in popup screen download button is not appearing after checking T&C checkbox.
There is no solution yet, but I can be certain that the problem occurred in the latest version. This is because a plugin for my website was not updated to the latest version, and there was no such problem then. What I could see was a JavaScript error: “wpdm_url is not defined”
This problem has been fixed in v3.3.34. Kindly update the plugin.
If you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you and regards
You must be logged in to reply to this topic.