Charged for Pro License Despite after Expiration – Dispute Filed

Hello,

I am writing here because I have not been able to reach WPDownloadManager support through regular channels, and I am unable to post in the Pro forum, even though I was just charged again for a license.

Here’s the situation:

I canceled my Pro license years ago.

I have not used the plugin for years and auto-renewal is NOT active.

Still EVERY YEAR my credit card was charged $45 for a renewal – last time on May 25, 2025.

And again: My license expired and I have no access to Pro features or Pro support forum.

Because support isn’t responding to my mails, I have now filed a dispute with my bank.

This is extremely frustrating – I cannot even post in the correct support forum to ask for help, even though I was charged as a paying customer.

I am happy to resolve this calmly, but I expect a refund for the recent charge and a clear stop to any future renewals.

Hi, I’ve been charged $45 again for a WPDownloadManager Pro license I canceled years ago. Auto-renewal was off, and I haven’t used the plugin in years. I’ve had no access to Pro features or support. Support hasn’t replied to my emails, so I’ve filed a dispute with my bank. I expect a refund and confirmation that no future renewals will occur.