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Can’t upgrade the PRO plugin from an heritated website

Viewing 12 posts - 1 through 12 (of 12 total)
Jul 30, 2022 at 9:35 am #176019

Alvaro Blanco
Participant

Hello,
I am working on the maintenance of a website, which was originally created by a different developer. This developer is not available anymore. So I need to upgrade the PRO version of the plugin wpdm-archive-page.zip.
When I try from the CMS (admin page: /wp-admin/edit.php?post_type=wpdmpro&page=settings&tab=plugin-update&plugin=wpdm-archive-page&v=4.4.4),
I can’t install the new version, because I am not logged in as a PRO user in this website.

Can you help me to keep upgraded my site? The current version is old and not supported for PHP 8, which will be an issue pretty soon.

Kind regards

Jul 30, 2022 at 9:44 am #176020

Humayon
Spectator

Hello,

Thank you for contacting us.

You can download the latest version from here.

Regards

Jul 30, 2022 at 5:48 pm #176038

Alvaro Blanco
Participant

Hi again,
I know you have a service to download the plugin from the account who bought it.
As mentioned in my message, I am not the one who bought the plugin, but I am responsible for the maintenance of the website where the plugin is installed.
I have the license number, which I nca see from the CMS, but I did not buy the plugin therefore I don’t have the invoice.

Is that something you can help me with? regards

Jul 31, 2022 at 1:50 pm #176055

Shahjada
Keymaster
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Jul 31, 2022 at 4:24 pm #176067

Alvaro Blanco
Participant
This reply has been marked as private.
Jul 31, 2022 at 5:10 pm #176070

Shahjada
Keymaster
This reply has been marked as private.
Aug 1, 2022 at 2:35 pm #176112

Alvaro Blanco
Participant
This reply has been marked as private.
Aug 1, 2022 at 2:57 pm #176114

Shahjada
Keymaster

Updated.

Aug 2, 2022 at 5:30 am #176153

Alvaro Blanco
Participant
This reply has been marked as private.
Aug 2, 2022 at 12:21 pm #176179

Alvaro Blanco
Participant

Hi, sorry to insist, but my client’s has the section of this plugin broken now, and it is an important section.
Is it possible for me to do a one-time download of the v4.4.4 to see if the jQuery error gets fixed?

It’s returning this error at the moment
url: https://tesim-enicbc.eu/library/
console error:
jquery.min.js?ver=3.6.0:2 GET https://tesim-enicbc.eu/?wpdmtask=get_downloads&pg=1823&category=0 error 500

Thanks

Aug 2, 2022 at 12:28 pm #176181

Alvaro Blanco
Participant
This reply has been marked as private.
Aug 16, 2022 at 5:05 am #176744

Humayon
Spectator

Hello,

Apology for the delayed response.

Do you still want to update WPDM- Archive Page add-on?

Looking forward to hearing back from you.

Regards

Viewing 12 posts - 1 through 12 (of 12 total)

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