Can’t update my card to pay for pro version

This topic has 3 replies, 2 voices, and was last updated 1 day, 8 hours ago by Tahasin.

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Feb 1, 2026 at 3:44 pm #211281

Participant

Hi!

I can’t update my card to pay for a Pro version. There is a message “There is an error occurred during the update” :((

Please, help! Order# WPDM5E1CC9E9BBD49

Feb 1, 2026 at 3:47 pm #211282

Moderator

Hello,

Thanks for reaching out and sorry for the inconvenience.

Please add an order note explaining the issue you’re experiencing from this page
You can follow this tutorial to send the order note: https://youtu.be/h46gJwjtcV8?si=TgNX8pnJY8Rtn8xQ

Regards

Feb 1, 2026 at 4:04 pm #211285

Participant

Tahasin!
Thank you so much!

Feb 1, 2026 at 4:07 pm #211286

Moderator

Welcome !!
Have a nice day. 🤗

Viewing 4 posts - 1 through 4 (of 4 total)

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