- This topic has 7 replies, 2 voices, and was last updated 4 years, 2 months ago by
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Hi
I have just got your plug in. There seems to be no way of changing the colours – is that right?
I would assume that that colours would go to the theme default and not bright blue
thanks
Amy
Hi there
thank you! I don’t know how I didn’t see that.
However the plug in is not working – I have enabled it in the settings the download wasn’t there
It seems to have actually crashed the page and now the page looks weird – no pics etc…
I am on woodmart theme – is there a known issue?
Thank you
I deactivated the plug-in and the page is now looking fine again, so there is a conflict somewhere.
Sorry, I won’t be using this
Thank you
Hello ,
Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.
It helps us to quickly figure out the issue and resolve it immediately.
Thank you
hi Tanvir
thanks for that offer.
Our site is live and I have disabled your plug in and also taken all reference away on the page
the page it was on is https://www.potatohouse.co.uk/christmas-gift-ideas-3/
currently, there is an accordion with a certificate and I replaced it with your download (but when pressed, nothing was there, even though it had the file name)
I am not going to be at my desk and so will leave this for a few days
Thank you
Amy
hi – I am sorry to have troubled you
this was not working earlier as someone was doing other work on the site and had disabled some things – I had thought that your plug in was causing problems. We are a small firm and so it is unusual that someone else was doing something. This works perfectly and I have worked out how to put it on product tabs.
Thank you
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