Blank page after latest update

in Download Manager Free

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Mar 25, 2021 at 5:34 pm
#149310
Participant
Mark Carpani
OP

The plugin was working fine but after the last update the details page fails to load it just comes up with a blank page after clicking the download link. It acts as though it does not load the template. Here is an example https://www.gcusd7.org/download-category/financial/

Mar 25, 2021 at 6:46 pm
#149322
Moderator
Nayeem Riddhi
Staff

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Mar 26, 2021 at 12:16 pm
#149348
Participant
Mark Carpani
OP
This reply has been marked as private.
Mar 26, 2021 at 12:28 pm
#149349
Participant
Mark Carpani
OP

It looks like the downloads template for the file is not loading.

Mar 27, 2021 at 9:42 am
#149420
Moderator
Nayeem Riddhi
Staff

Here showing HTTP error 403, there may have confliction between other plugins, you can also deactivate or activate other plugins for checking,

The two most likely causes of the 403 Forbidden Error on WordPress are:

Corrupt .htaccessfile
Incorrect file permissions
It’s also possible that you’re seeing the error because of an issue with a plugin that you’re using at your site. In this article, we’ll show you how to troubleshoot all of these potential issues.

403 Forbidden Error Variations
Like many other HTTP status codes, there are a lot of different variations for how this error code presents itself.

Here are some common variations that you might come across:

“Forbidden – You don’t have permission to access / on this server”
“403 – Forbidden: Access is denied”
“Error 403 – Forbidden”
“403 – Forbidden Error – You are not allowed to access this address”
“403 Forbidden – nginx”
“HTTP Error 403 – Forbidden – You do not have permission to access the document or program you requested”
“403 Forbidden – Access to this resource on the server is denied”
“403. That’s an error. Your client does not have permission to get URL / from this server”
“You are not authorized to view this page”
“It appears you don’t have permission to access this page.”
If you’re on an Nginx server, it will look like this below. Basically, if you see any mention of “forbidden” or “not allowed to access”, you’re probably dealing with a 403 Forbidden error.

please check those issues, or you may contact with hosting service provider for the resoution

thanks

Viewing 5 posts - 1 through 5 (of 5 total)

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